1. Introduction
Welcome to Rille ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, phone number, and profile details you provide when creating an account.
- Wallet Information: Public wallet addresses used for stablecoin transactions. We never store your private keys.
- Transaction Data: Records of purchases, payments, and bookings made through the platform.
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and device information.
- Communications: Messages and interactions with merchants, restaurants, and shortlet hosts on the platform.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform and services.
- Process transactions and facilitate stablecoin payments.
- Personalize your experience with relevant recommendations.
- Communicate with you about your account, transactions, and platform updates.
- Detect, prevent, and address fraud, abuse, and security issues.
- Comply with legal obligations and enforce our terms.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Merchants and Service Providers: To facilitate transactions you initiate on the platform.
- Payment Processors: To process stablecoin and fiat transactions securely.
- Legal Authorities: When required by law or to protect our rights and safety.
- Service Partners: Third-party services that help us operate the platform (hosting, analytics, customer support).
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure wallet integrations, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your account and associated data.
- Opt out of marketing communications at any time.
- Export your data in a portable format.
7. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze platform usage, and deliver relevant content. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@rille.app.
